Customer Care

How to Reach Us

• Live Chat: Connect instantly with our support team (avg. response < 2 mins).
• WhatsApp Support: Get instant help directly via WhatsApp.
• Email Support: Detailed responses for complex queries.
• Help Center: Access FAQs, guides, and tutorials anytime.

Common Queries We Handle

• Deposit & withdrawal issues
• Account verification & KYC
• Understanding betting rules
• Technical issues with the app or website

Escalation Process

If your issue isn’t resolved via live chat or WhatsApp, you can escalate by emailing our senior support team. We aim to resolve escalated cases within 24 hours.

Self-Help Resources

We provide a complete library of tutorials, FAQs, and video guides to help you get started quickly.

• Step-by-step deposit & withdrawal guides
• Betting rules explained in simple terms
• Video tutorials for new users

Responsible Support

Our support team is trained to guide users on responsible gaming. We can help with self-exclusion, deposit limits, and connecting you with professional support if needed.

Your Feedback Matters

We constantly improve our service based on your feedback. Share your suggestions or complaints with us, and we’ll make sure your voice is heard.